Custom Promotional Products in Indiana2024-10-10T13:16:24+00:00

Custom Promotional Products for The Association of Indiana Counties

Tell us about your company/organization. Who do you serve? What is your mission?
“The Association of Indiana Counties (AIC) serves county officials. We advocate on their behalf at the Indiana Statehouse, provide education courses, and networking opportunities. We Serve County Officials so They Can Better Serve Taxpayers.”
 
What need did you have to cause you to reach out to Spotlight?
“After COVID, we wanted to split up our layout/design needs from our printing needs. I reached out to learn more about how Spotlight could serve our design needs and then I learned that you could also provide even more services. Working with Spotlight has been very beneficial to our organization.”
 
How did you learn about Spotlight?
“I am from Johnson County and went to a function that Spotlight had provided the printed materials.”
 
Was there anything in particular you appreciated about the interaction you had with staff?
“I cannot say enough wonderful things about the staff and all interactions. They are always professional, creative, and their customer service is top notch. Regardless of the size or shape of the project Spotlight always knocks it out of the park for us.”
 
What did you decide on purchasing?
“We use Spotlight for all of our design services of our print items. We also use Spotlight for our AIC logo items (clothes, hats, etc.).”
 
What benefits did this product provide to your company/organization?
“We know that Spotlight will make the process really easy, from start to finish. The products are an excellent quality, we are always able to see a proof before purchasing, and everything is turned around quickly.”
 
Did the entire process from ordering, proofing to receiving your final product meet or exceed your expectations?
“100% exceeding our expectations. We keep ordering over and over again, because the process is just so simple, and the products are exactly what we want and what our members want.”
 
Would you recommend Spotlight Strategies to your friends and business colleagues?
“We would and do!”
 
Wow! What a pleasure it is to serve an organization that is so intimately involved in making life better in Indiana!
 
custom promotional products in indiana

Our Promise to Our Clients

Solutions Focused – Team Power
  • Being solutions focused means creating a strategy, idea or process to end a problem.  Our best solutions are created by team members who are inherently optimistic, creative, and energetic.  We take great pleasure in delighting our customers. We love it when our solutions help our customers “Hit it out of the Park”.  Whether we are making them look good and feel great in their logo’d apparel, or their tradeshow giveaways and printed marketing pieces help land a big customer, seeing our customers “WIN” is a super charge to get up and do it all over again tomorrow.

Servant Leadership – Win Win
  • A servant leader is a leader that shares power, puts the needs of others first and helps people develop and perform as highly as possible. We believe that every day is a fresh start and an opportunity to learn something new. There is no endpoint to servant leadership development. It begins with knowing who you are and what you bring to the table. As Iron sharpens iron, we as team members sharpen each other’s skills when we are faced with customer challenges by brainstorm together to solve problems which gives us a competitive advantage. We have the power and the accountability to make good judgments under tight timelines.

Efficiency – Git-r-Done
  • We measure efficiency by having the ability to do something or produce something without wasting materials, time, or energy. Spotlight Strategies is most successful in an atmosphere where team members and systems consistently optimize the standard processes (and roles) as defined by the company, yet, where a spirit of flexibility prevails when customer and production needs require team members to assist and support one another to deliver on company promises and points of differentiation. Team members have a passion for exceeding customer expectations while preserving the company’s ability to grow and thrive (strategically and financially).

Integrity – No Excuses
  • Integrity is the quality of being honest and fair and at Spotlight we value that our customers can count on us. If we make a mistake, we own it. If our vendors make a mistake, we get it fixed. If we say it will be done at a certain time, it is – No Excuses.

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